Privacy Policy
Last Updated: 5th May, 2026
Welcome to Fitt Heroes (“we”, “our”, “us”).
Your privacy is important to us, and we are committed to protecting your personal information in accordance with applicable Australian privacy laws.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, engage with our content, submit forms, book consultations, or interact with our advertisements and services.
1. Who We Are
Fitt Heroes provides educational content, coaching, and consulting services focused on:
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- Permanent weight loss
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- Self-love and confidence
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- High-value woman identity
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- Lifestyle coaching
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- Motherhood and wellness
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- Fitness and bikini competition lifestyle guidance
Our services may include:
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- Online coaching
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- Consultations
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- Educational programs
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- Downloadable resources
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- Social media content
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- Email communications
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- Paid advertising campaigns
2. Information We Collect
We may collect personal information including:
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- Full name
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- Email address
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- Phone number
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- Social media handles
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- Booking or consultation details
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- Health, wellness, or lifestyle information voluntarily provided by you
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- Payment or billing information (processed securely through third-party providers)
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- Website usage data and analytics
We may also automatically collect technical information when you visit our website, including:
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- IP address
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- Browser type
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- Device information
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- Pages visited
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- Time spent on pages
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- Referral source
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- Cookies and tracking data
3. How We Collect Information
We collect information when you:
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- Submit a contact form
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- Book a consultation
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- Join a waitlist or email list
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- Download free resources
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- Purchase products or services
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- Interact with advertisements
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- Browse our website
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- Engage with us on social media
4. How We Use Your Information
We may use your information to:
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- Respond to enquiries
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- Schedule and manage consultations
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- Deliver coaching services and educational content
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- Send newsletters, updates, and marketing communications
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- Improve our website, services, and user experience
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- Personalise content and offers
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- Run advertising and retargeting campaigns
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- Comply with legal obligations
5. Advertising & Marketing
We may run paid advertisements through platforms such as:
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- Meta
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- TikTok
These platforms may use cookies, pixels, and similar technologies to:
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- Track website activity
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- Measure ad performance
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- Deliver personalised advertisements
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- Retarget visitors who previously interacted with our website
By using our website, you consent to the use of these tracking technologies.
You can manage advertising preferences through your browser settings or the relevant advertising platform settings.
6. Email Communications
If you subscribe to our mailing list or submit your details through our website, you may receive:
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- Educational content
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- Promotions and offers
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- Coaching updates
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- Event announcements
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- Marketing communications
You can unsubscribe at any time by clicking the unsubscribe link in emails or by contacting us directly at:
7. Booking & Consultation Information
When booking consultations, you may voluntarily provide personal or lifestyle-related information to help us better understand your goals.
Any information shared during consultations is treated confidentially and used solely for the purpose of providing our services.
However, our services are educational and coaching-based only and are not a substitute for professional medical, psychological, nutritional, or healthcare advice.
8. Cookies & Analytics
Our website may use cookies and analytics tools including:
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- Google Analytics
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- Meta Pixel
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- Other website tracking technologies
These tools help us understand user behaviour, improve website performance, and optimise marketing campaigns.
You may disable cookies through your browser settings, although some website features may not function properly.
9. Third-Party Services
We may use trusted third-party services for:
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- Payment processing
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- Website hosting
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- Email marketing
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- Scheduling and bookings
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- Analytics
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- Advertising
These third parties may collect and process information in accordance with their own privacy policies.
10. Data Security
We take reasonable steps to protect your personal information from:
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- Unauthorised access
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- Misuse
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- Loss
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- Disclosure
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- Alteration
However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
11. Your Rights
You may request to:
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- Access your personal information
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- Correct inaccurate information
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- Withdraw consent
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- Unsubscribe from marketing communications
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- Request deletion of your data where applicable
To make a request, contact us at:
12. Children’s Privacy
Our services are intended for individuals aged 18 years or older.
We do not knowingly collect personal information from children.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated effective date.
14. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Fitt Heroes
Email: marleen@fittheroes.com
Website: https://fittheroes.com/
Disclaimer
The information, coaching, and educational content provided through this website and services are intended for general informational and personal development purposes only.
Results relating to weight loss, mindset, wellness, confidence, or lifestyle transformation will vary between individuals and are influenced by many factors including consistency, lifestyle, mindset, and personal circumstances.
Nothing on this website should be considered medical, nutritional, psychological, or professional healthcare advice. Always seek guidance from a qualified healthcare professional regarding your personal health or medical concerns.